Technology-agnostic solutions for secure, personalized CX

Flexible, tailored contact center technology from Startek builds your foundation for CX success

Technology shapes the experience your brand delivers. The right technology makes your CX seamless across live and digital channels and gives agents a 360-degree view, enabling more engaging and personalized interactions. Technology agnostic, Startek delivers flexible, cost-effective solutions by understanding your unique business goals and deploying the best fit for your needs. From tools that enable teams to work securely in a remote environment to solutions that ensure effortless social media management, the contact center technology from Startek ensures your brand stands out from the crowd.

Contact center technology solutions

Startek® Omnichannel Contact Center

Scalable, personalized experiences across voice and non-voice channels to engage and retain your customers

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Startek® Cloud

Work efficiently and securely across geographies

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Startek® LISA

Personalized social media experiences that drive loyalty and engagement

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Why Startek®?

Recognized as a Leader in Work From Home Services in the Global ISG Provider Lens™ quadrant report on Contact Center – Customer Experience Services 2022, Startek anticipates your needs to deliver consistently world-class experiences in a hybrid world.

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Insights

Blog

Self-service enhances the cable and media customer experience

Discover the latest self-service trends in cable and media and how they’re revolutionizing the cable and media customer experience

May 2023

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Blog

Technology unlocks CX success in travel and hospitality

Discover the top three ways technology elevates travel and hospitality CX and help brands stay on top

May 2023

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Blog

Five ways to strengthen and recession-proof your CX strategy

Learn how to maintain quality CX during a recession with limited resources, leveraging technology and a robust CX strategy

May 2023

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Blog

How augmented reality enhances the retail customer experience

Read the blog to discover why augmented reality is playing an essential role in enhancing retail customer experience

May 2023

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Blog

Building a multilingual CX strategy

Having a multilingual CX strategy is crucial for global success. Our blog discusses the benefits and challenges of developing one

May 2023

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Blog

Transforming CX with contact center knowledge management

The article outlines the benefits of knowledge management for enhanced customer experience

May 2023

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Press releases

Startek wins Silver Stevie® Award in the 2023 American Business Awards®

Customer experience management leader recognized for delivering measurable benefits for agents and customers

May 2023

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

CX services
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CX strategy
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Agent experience & effectiveness
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Intelligent automation and self service
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Insights and analytics
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