Technology-agnostic solutions for secure, personalized CX

Flexible, tailored contact center technology from Startek builds your foundation for CX success

Technology shapes the experience your brand delivers. The right technology makes your CX seamless across live and digital channels and gives agents a 360-degree view, enabling more engaging and personalized interactions. Technology agnostic, Startek delivers flexible, cost-effective solutions by understanding your unique business goals and deploying the best fit for your needs. From tools that enable teams to work securely in a remote environment to solutions that ensure effortless social media management, the contact center technology from Startek ensures your brand stands out from the crowd.

Contact center technology solutions

Why Startek®?

Recognized as a Leader in Work From Home Services in the Global ISG Provider Lens™ quadrant report on Contact Center – Customer Experience Services 2022, Startek anticipates your needs to deliver consistently world-class experiences in a hybrid world.

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Why Startek<sup>®</sup>?

Insights

Blog

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Echoes of leadership: My journey from agent to director

In this blog we discover Joseph's impressive Startek® journey from agent to Director.

December 2023

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Blog

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Limitless potential: My career evolution at Startek® 

Follow Uday's 17-year Startek® journey from call center agent to Senior Operations Manager.

November 2023

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Press releases

Big awards banner Startek
Startek® named 2023 winner in the BIG Award for Business

Startek® Agent AI has been named New Product of the Year at the BIG Award for Business.

November 2023

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Blog

a group of diverse executives in a meeting
Switching gears: Driving towards my dreams

Follow Martin's inspiring career from driving trucks to becoming Senior Operations Manager at Startek® South Africa.

November 2023

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Blog

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A WIN for associates: Supporting our heroes in need

This blog focuses on the Startek® Warriors In Need (WIN) program and how it benefits employees.

October 2023

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Case studies

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Digital transformation delivers 34% call deflection for Jemena 

Download this case study to discover how our digital transformation efforts delivered a 34% call deflection for Jemena.

October 2023

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Blog

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From agent to Country Head: Unfolding my success story

Follow Manolo's inspiring Startek® journey from agent to Honduras Country Head.

October 2023

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

A happy call center agent speaking with the customer in a work from home set up
Agent experience and effectiveness
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A happy customer service agent talking to a customer
CX services
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Two contact center leaders discussing CX strategy
CX strategy
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Call center leader discussing insights from interaction analytics
Insights and analytics
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Intelligent automation and self service
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