Technology-agnostic solutions for secure, personalized CX

Flexible, tailored contact center technology from Startek builds your foundation for CX success

Technology shapes the experience your brand delivers. The right technology makes your CX seamless across live and digital channels and gives agents a 360-degree view, enabling more engaging and personalized interactions. Technology agnostic, Startek delivers flexible, cost-effective solutions by understanding your unique business goals and deploying the best fit for your needs. From tools that enable teams to work securely in a remote environment to solutions that ensure effortless social media management, the contact center technology from Startek ensures your brand stands out from the crowd.

Contact center technology solutions

An agent filled with happiness utilizes cutting-edge contact center technology
Startek® cloud

Enable teams to work efficiently and securely across geographies

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An agent filled with happiness utilizes cutting-edge contact center technology
Startek® LISA

Deliver real-time, personalized and effortless social CX

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Why Startek®?

Recognized as a Leader in Work From Home Services in the Global ISG Provider Lens™ quadrant report on Contact Center – Customer Experience Services 2022, Startek anticipates your needs to deliver consistently world-class experiences in a hybrid world.

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Startek® India recognized among India’s Best Workplaces for Women 2024 – Top 10

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Conversational AI in telecom: Boost your bottom line

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The Startek AI-powered CX revolution: A conversation with Everest Group 

Startek COO Gurpal Singh shares AI-powered CX and growth strategy for delivering exceptional CX in a talk with Everest Group VP Sharang Sharma.

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Startek® South Africa: A hub of excellence

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Analyst reports

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Everest Group names Startek® as a Major Contender in Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 – APAC

Download for insights on Startek® CXM investments, strengths, partnerships and ESG initiatives.

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Call center analytics: maximize your call center performance

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