Technology-agnostic solutions for secure, personalized CX
Flexible, tailored contact center technology from Startek builds your foundation for CX success
Technology shapes the experience your brand delivers. The right technology makes your CX seamless across live and digital channels and gives agents a 360-degree view, enabling more engaging and personalized interactions. Technology agnostic, Startek delivers flexible, cost-effective solutions by understanding your unique business goals and deploying the best fit for your needs. From tools that enable teams to work securely in a remote environment to solutions that ensure effortless social media management, the contact center technology from Startek ensures your brand stands out from the crowd.
Contact center technology solutions
Startek® Omnichannel Contact Center
Scalable, personalized experiences across voice and non-voice channels to engage and retain your customers
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Why Startek®?
Recognized as a Leader in Work From Home Services in the Global ISG Provider Lens™ quadrant report on Contact Center – Customer Experience Services 2022, Startek anticipates your needs to deliver consistently world-class experiences in a hybrid world.
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Insights
Blog
Self-service enhances the cable and media customer experience
Discover the latest self-service trends in cable and media and how they’re revolutionizing the cable and media customer experience
May 2023
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Technology unlocks CX success in travel and hospitality
Discover the top three ways technology elevates travel and hospitality CX and help brands stay on top
May 2023
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Five ways to strengthen and recession-proof your CX strategy
Learn how to maintain quality CX during a recession with limited resources, leveraging technology and a robust CX strategy
May 2023
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How augmented reality enhances the retail customer experience
Read the blog to discover why augmented reality is playing an essential role in enhancing retail customer experience
May 2023
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Building a multilingual CX strategy
Having a multilingual CX strategy is crucial for global success. Our blog discusses the benefits and challenges of developing one
May 2023
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Transforming CX with contact center knowledge management
The article outlines the benefits of knowledge management for enhanced customer experience
May 2023
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Startek wins Silver Stevie® Award in the 2023 American Business Awards®
Customer experience management leader recognized for delivering measurable benefits for agents and customers
May 2023
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