Startek^® cloud

Enable teams to work efficiently and securely across geographies with Startek® Cloud

Combining technology and a process framework, Startek Cloud enables associates to work from anywhere and on any device, while built-in security governance protects operations at all times.

Startek^® Cloud

The proprietary Startek^® Cloud drives our Future of Work strategy, building on the cloud's ability to enable flexible operating models. Combining technology and a process framework, Startek Cloud enables associates to work from anywhere and on any device, while built-in security governance protects operations at all times.

Proactively identifying quick wins, we ensure benefits are realized from Day One while our transformation roadmap ensures a clear focus on meeting and exceeding your business goals.

Startek Cloud provides:

• Multi-factor authentication, facial recognition systems, biometrics and end-to-end data encryption
• Payment Card industry (PCI) and Healthcare Information Portability and Accountability Act (HIPAA) compliance
• Unauthorized site, application and activity surveillance
• Real-time agent performance tracking, including productivity monitoring
• Data and document privacy
• Facial, gesture and object detection
• Notice boards and user alerts, including gamification
• Intuitive dashboards
• Analytics and learning management
• Audit trails
• Robotic Process Automation (RPA)
• Advanced analytics