Insights

Real-time agent assist: Empowering agents and transforming customer support

How call center gamification improves agent productivity 

How automation benefits your call center

Startek® announces the acquisition of a minority stake by Capital Square Partners  

Startek® earns coveted HR Asia Awards, highlighting commitment to workplace excellence and DEI

Conversational AI for customer service: Transforming the way you support your customers

Startek® announces completion of take-private acquisition by funds managed by CSP Management Limited

Why your call center needs speech analytics

Startek® honored with Comparably awards for Best Company for Women and Best Company for Diversity 

Startek® honored as one of India’s Best Workplaces in IT & IT-BPM 2023 by Great Place To Work® India

Leading energy distributor Jemena partners with Startek® to reimagine customer experience  

Startek® secures another prestigious Great Place to Work Certification™ in the Philippines for 2023