With each passing quarter, the deployment of smart meters, intelligent grids, remote maintenance, and contactless billing continue to transform how business is conducted in this sector. Startek works with leading energy and utility players across the spectrum—Residential and Commercial electricity suppliers, power distribution retailers, renewable suppliers. We resolve their challenges with customer experience management, growth, retention, cost of service and compliance to focus on core competencies.

Startek understands that energy and utilities organizations' core objective is to improve operating models while maintaining customer-centricity. Our approach is to work with clients to develop solutions that provide a seamless customer journey, optimizing each experience a customer has with them to improve loyalty.

Delivering delightful experiences across the entire customer lifecycle forms the backbone of our digital and omnichannel suite for Energy & Utilities. At the heart of this portfolio are seamless relationship management and insights-driven deployment strategies, leveraging robust quality analysis, platforms and tools for new-age smart utilities.