Startek has a strong presence in India, delivering exceptional customer experiences through our advanced engagement centers and dedicated teams. We offer a range of CX solutions tailored to the specific needs of the Indian market, leveraging the diverse and skilled workforce.
Key strengths in the India
Talent Pool
India has a large, diverse, and skilled talent pool with strong English proficiency and multilingual capabilities.
Specialized Services
Startek delivers a comprehensive suite of services from its Indian centers, including:
Customer Support
Technical Support
Lead Generation &
IB/OB Sales
Upsell/Cross Sell
Order Management
Billing and Payment Assistance
Collections
Retention
Customer Survey
Backoffice Support
Field Support
Major industries
Startek serves a variety of key industries in India, including:
Telecom
BFSI
Retail & Ecommerce
Technology & OEM
Healthcare
Travel & Hospitality
Manufacturing &
Automotive
Education
Media & Publishing
Food delivery
Delivery model flexibility
To meet the evolving needs of businesses, Startek offers flexible delivery models, including:
Onsite
Work from home
Hybrid
Infrastructure strength and stability
Startek’s India engagement centers are equipped with:
Modern facilities
Robust infrastructure
100% full generator backup and redundant UPS
Advanced technology and security systems
Delivery model flexibility
English
Hindi
Bengali
Gujarati
Odia
Punjabi
Tamil
Telugu
Kannada
Malayalam
Marathi
Urdu
Bhojpuri
Bodo
Dogri
Assamese
Kashmiri
Khasi
Konkani
Maithili
Mizo
Nagamese
Nepali
Tulu
Philippines Engagement Centers
Bangalore, India
Operational since 2002 50,506 sq. ft spread over 2 floors Total seats – 912 Vacant seats – 211 Operational 24 X 7 X 365 5 Training Rooms 24hr. On-site security personnel
Gurgaon, India
Operational since 2009 133,921 sq. ft spread over 6 floors Total seats – 2,520 Vacant seats – 915 Operational 24 X 7 X 365 13 Training Rooms 24hr. On-site security personnel
Kolkata, India
Operational since 2022 79,838 sq ft spread over 2 floors Total seats – 1,541 Operational 24x7x365 5 Training Rooms 24hrs. On-site security personnel
Employee Engagement
Donation Drives
Helping Orphanages
Go-Green Initiatives
Sponsoring
local events
Blood Donation Drives
Contact Startek today to learn more about how our Philippines-based customer experience solutions can drive success for your business.