Startek India

Delivering Exceptional Customer Experiences

Startek has a strong presence in India, delivering exceptional customer experiences through our advanced engagement centers and dedicated teams. We offer a range of CX solutions tailored to the specific needs of the Indian market, leveraging the diverse and skilled workforce. 

Key strengths in the India

Talent Pool

India has a large, diverse, and skilled talent pool with strong English proficiency and multilingual capabilities. 

Specialized Services

Startek delivers a comprehensive suite of services from its Indian centers, including:

  • Customer Support
  • Technical Support
  • Lead Generation &
  • IB/OB Sales
  • Upsell/Cross Sell
  • Order Management
  • Billing and Payment Assistance
  • Collections
  • Retention
  • Customer Survey
  • Backoffice Support
  • Field Support

Major industries

Startek serves a variety of key industries in India, including:

  • Telecom
  • BFSI
  • Retail & Ecommerce
  • Technology & OEM
  • Healthcare
  • Travel & Hospitality
  • Manufacturing &
  • Automotive
  • Education
  • Media & Publishing
  • Food delivery

Delivery model flexibility

To meet the evolving needs of businesses, Startek offers flexible delivery models, including:

  • Onsite
  • Work from home
  • Hybrid

Infrastructure strength and stability

Startek’s India engagement centers are equipped with:

  • Modern facilities
  • Robust infrastructure
  • 100% full generator backup and redundant UPS
  • Advanced technology and security systems

Delivery model flexibility

  • English
  • Hindi
  • Bengali
  • Gujarati
  • Odia
  • Punjabi
  • Tamil
  • Telugu
  • Kannada
  • Malayalam
  • Marathi
  • Urdu
  • Bhojpuri
  • Bodo
  • Dogri
  • Assamese
  • Kashmiri
  • Khasi
  • Konkani
  • Maithili
  • Mizo
  • Nagamese
  • Nepali
  • Tulu

Philippines Engagement Centers

Bangalore, India

Operational since 2002  
50,506 sq. ft spread over 2 floors  
Total seats – 912  
Vacant seats – 211 
Operational 24 X 7 X 365  
5 Training Rooms  
24hr. On-site security personnel 

Gurgaon, India

Operational since 2009  
133,921 sq. ft spread over 6 floors  
Total seats – 2,520  
Vacant seats – 915  
Operational 24 X 7 X 365  
13 Training Rooms  
24hr. On-site security personnel 

Kolkata, India

Operational since 2022  
79,838 sq ft spread over 2 floors  
Total seats – 1,541  
Operational 24x7x365  
5 Training Rooms  
24hrs. On-site security personnel 

Employee Engagement 

Donation Drives

Helping Orphanages

Go-Green Initiatives 

Sponsoring local events

Blood Donation Drives

Contact Startek today to learn more about how our Philippines-based customer experience solutions can drive success for your business. 

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