Located in Kingston, Startek Jamaica delivers voice and digital support in three languages with 750+ agents—blending North American culture fluency, technical CX expertise and a people-first delivery model.
Australian organisations are navigating rising CX expectations, skills shortages, compliance pressures and shifting cost dynamics. Startek Australia helps solve these challenges—by offering:
Startek Jamaica combines native English communication with U.S. cultural alignment to deliver smooth, cost-effective CX in every conversation.
Explore our strategic locations across the United States
(voice, email, chat, social media)
(non-customer-facing BPO)
ISO 9001, ISO 27001, PCI-DSS compliant
CRM, WFM, CCaaS, AQM-ready infrastructure
Voice + digital integration across chat, email, SMS, social
Redundant connectivity and dual power for 24/7 support
Talent pool available for fast scaling
With cultural alignment, talent density and CX expertise, Startek Jamaica offers a strategic location for brands looking to balance cost, quality and agility.
Startek All Rights Reserved
