With over 3,500 highly skilled professionals across three strategically located sites—Frontera Verde (Pasig), Angeles and Makati—Startek Philippines is the offshore CX partner of choice for global brands across the U.S., Europe, and Australia.
Outsource to the Philippines with confidence: Startek combines people, process, and AI to create seamless, efficient, brand-consistent customer experiences.
(Pasig, Makati, Angeles)
PCI-DSS, ISO 27001, GDPR, HIPAA
Outsource to the Philippines with confidence: Startek combines people, process, and AI to create seamless, efficient, brand-consistent customer experiences.
Voice, chat, email, SMS
Tier 1–3 with AI-based triage
Policy admin, billing, data entry
English, Spanish, Korean, and more
Claims, benefits, scheduling
Available 24/7
Outbound B2C/B2B
Startek Philippines supports global clients in:
Startek GPT + Agentic AI for real-time assistance
AI-Powered Summarization & Quality Monitoring (AQM)
WFM as a Service with real-time adherence and forecasting
Conversational AI & Voicebots trained on CX data
CX Analytics + Predictive Journey Insights
Let’s Build Your Offshore CX Center of Excellence
Whether you’re launching a new offshore strategy or expanding global delivery, Startek Philippines is ready to help you scale with confidence, speed, and precision.
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