With over three decades of experience, Startek USA delivers exceptional customer experiences through strategic locations, skilled talent, and advanced infrastructure.
Decades of U.S. customer support delivery excellence and industry expertise.
Secure facilities in South Carolina, Texas, and Ohio with strategic geographic coverage.
Skilled workforce delivering exceptional customer experiences across multiple industries.
High employee satisfaction translating to superior customer service.
PCI, HIPAA, SOC II compliant operations ensuring data security and regulatory adherence.
Seamless integration with nearshore and offshore operations for comprehensive coverage.
Startek U.S. offers local leadership, customer proximity, and brand protection—combined with the agility of a global footprint.
Explore our strategic locations across the United States
Explore our strategic locations across the United States
Inbound & Outbound customer experience solutions
Specialized campaigns to drive revenue and loyalty
Tier 1–2 technical assistance and troubleshooting
Billing & complaint resolution services
Order processing and activation services
Healthcare & Rx management solutions
Comprehensive back office processing
English + Spanish language capabilities
HIPAA, PCI, SOC II, state-level data residency requirements fully met with our secure infrastructure.
Cultural alignment, low learning curve, and significant NPS improvement through local understanding.
Voice- and chat-ready support in both languages from native speakers.
HIPAA, PCI, SOC II, state-level data residency requirements fully met with our secure infrastructure.
Cultural alignment, low learning curve, and significant NPS improvement through local understanding.
ISO 9001, ISO 27001, PCI-DSS, HIPAA, SOC II
On-prem + hybrid support options
Secure agent desktop with encrypted storage + access logs
Generator-backed power + fiber-optic connectivity
Redundant telecom systems for uninterrupted service
24/7 CCTV monitoring for enhanced security
Startek USA delivers secure, culturally attuned customer experience while extending your reach through our nearshore and offshore network.
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