Delivering customer experiences tailored for every industry

From regulated healthcare and banking to experience-led retail and gaming, Startek brings deep domain expertise, AI-enabled platforms, and multilingual delivery to power CX that performs—everywhere. 

Why it matters:
Industry-specific CX wins deals 

0 %

of enterprise CX buyers prefer domain-aligned partners 

0 %
of regulated industries now require documented compliance in RFPs 
0 %

of consumers expect personalized journeys by industry 

Startek combines deep industry fluency with omnichannel delivery and intelligent automation to power CX across 25+ languages and 13 countries. 

Choose your industry 

Healthcare & Life Sciences 

Complying with HIPAA standards, delivering member, provider and pharma CX across telehealth, claims and wellness

Banking, Financial Services & Insurance (BFSI) 

Securing financial services through seamless onboarding, lending, collections, claims and digital channel support

Retail & E-commerce 

Enhancing retail and ecommerce experience with customer + seller support for shopping, returns, catalog, fraud and personalization 

Travel & Hospitality

Transforming travel and hospitality CX with 24x7 support for guests and travelers 


Gaming & Technology 

Enhancing in-game experiences with community care, device troubleshooting, trust and safety

Energy & Utilities 

Powering energy and utility providers with seamless support for billing, outages, AMI rollout, surge staffing and regulator compliance CX 


Cable, Media & Telecom 

Driving telecom success through exceptional support for billing, tech troubleshooting and regulatory compliance 


Why Startek is trusted by leading brands across industries 

Domain Expertise 

Startek brings deep industry knowledge to every engagement, aligning solutions and processes with sector-specific requirements. Our experts design training modules, workflow optimizations and compliance strategies that mirror your unique business challenges, ensuring faster ramp-up and higher quality outcomes 

Flexible Global Delivery 

With a blend of nearshore, offshore and onshore delivery models across 13 countries and services in 36+ languages, Startek provides global scalability with local fluency. Whether you’re expanding into new markets or balancing seasonal spikes, our delivery flexibility ensures business continuity and cultural alignment at scale 

AI + Human CX 

Our AI-enhanced CX ecosystem integrates advanced tools like GPT-powered chat, Agent Assist, Automated Quality Monitoring (AQM) and CPaaS for seamless omnichannel orchestration. While this fusion of automation and human insight improves response times and accuracy, it also supports emotionally intelligent interactions that build customer loyalty 

Secure & Compliant 

Security and compliance are at the core of our operations. Startek adheres to the world’s most stringent regulatory standards, including HIPAA, PCI-DSS, ISO 27701, SOC 2 and GDPR. Our robust data governance and cybersecurity practices ensure client and customer data are protected at every touchpoint 

What Our Clients Achieve by Industry 

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