Startek® wins Gold for Excellence in Hybrid Work Management at Economic Times Human Capital Awards 2025 Mumbai, India – February 25, 2025 – Startek® a digital – first global customer experience (CX) solutions provider, has been honored with the Gold Award for Excellence in Hybrid Work Arrangement and Management at the Economic Times Human Capital Awards 2025. The award recognizes Startek for its outstanding approach to hybrid work, employee engagement, leadership, communication, learning and career growth, inclusivity and well – being. The evaluation process for the award involved a three-step rigorous assessment, including a detailed submission of people practices, a preliminary check by Ernst & Young and a final grand jury presentation reviewed by esteemed industry leaders. Companies were assessed based on creativity and innovation, strategy implementation, measurable impact, sustainability and contribution to business performance. Startek was recognized for its forward – thinking hybrid work strategy, designed to enhance operational flexibility, foster collaboration, and drive productivity while ensuring a seamless employee experience. “At Startek, we believe that a well – designed hybrid work model is key to improving both employee engagement and business performance. By integrating digital tools, enhancing communication, and prioritizing career growth, we have built a workplace that empowers our people to thrive, resulting in improved service delivery and stronger client outcomes,” said SM Gupta, Global Chief People Officer, Startek. “This recognition underscores our commitment to continuously evolving our work practices to meet the dynamic needs of our workforce and business.” As organizations navigate the future of work, Startek remains committed to strengthening its hybrid work strategies, leveraging technology and innovation to drive sustainable growth and operational excellence. About Startek® For over 35 years, Startek has been at the forefront of customer experience management, serving the world’s leading brands. Operating in 13 countries with more than 38,000 associates, Startek delivers personalized experiences across voice and digital channels. Clients span diverse industries, including telecommunications, retail, e-commerce, financial services, and travel. To learn more visit www.startek.com and follow us on LinkedIn. About Economic Times Human Capital Awards The Economic Times Human Capital Awards (ETHCA) honour organizations that don’t just invest in their workforce but elevate it, thus creating dynamic cultures, fostering innovation, and redefining the future of work. Media relations Twinkle SoodStartekMedia Relationstwinkle.sood@startek.com
Startek® wins Gold for Excellence in Hybrid Work Management at Economic Times Human Capital Awards 2025
The power of hybrid AI-human support in customer service
Proactive customer service: Definition, benefits and strategies
Startek® India wins Golden Peacock HR Excellence award
Startek® India wins Golden Peacock HR Excellence award Recognized for outstanding HR practices and commitment to employee experience Mumbai, India – February 19, 2025 – Startek®, a digital-first global customer experience (CX) solutions provider, has been honored with the prestigious Golden Peacock HR Excellence Award by the Institute of Directors (IOD). This recognition highlights Startek’s commitment to fostering a people – first culture and driving excellence in human resource management. Notably, Startek is the only BPO recognized in this category, alongside industry leaders. This award was conferred to us by Shri Anurag Singh Thakur, Member of Parliament and Former Cabinet Minister, Govt. of India, Hon’ble Justice Uday U. Lalit, Former Chief Justice of India and Lt. Gen. Surinder Nath, President, National Institute of Directors. “At Startek, people – first culture is the foundation of our success. Investing in our workforce strengthens employee engagement and delivers direct positive impact on business by fostering innovation and enhancing customer experiences. Winning the Golden Peacock HR Excellence Award reaffirms our commitment to building a high-performance culture that empowers our people and fuels sustainable growth,” said SM Gupta, Global Chief People Officer at Startek. The Golden Peacock HR Excellence Award recognizes organizations demonstrating outstanding HR practices and leadership in talent development. Startek remains dedicated to building a culture of innovation, collaboration, and employee engagement. About Startek® For over 35 years, Startek has been at the forefront of customer experience management, serving the world’s leading brands. Operating in 13 countries with more than 38,000 associates, Startek delivers personalized experiences across voice and digital channels. Clients span diverse industries, including telecommunications, retail, e-commerce, financial services, and travel. To learn more visit www.startek.com and follow us on LinkedIn. About Golden Peacock Awards Instituted by the Institute of Directors (IOD), the Golden Peacock Awards recognize organizations that demonstrate excellence in corporate governance, sustainability, and business practices. The Golden Peacock HR Excellence Award specifically honors companies that implement innovative and impactful HR strategies, fostering a culture of continuous growth and engagement. Media relations Twinkle SoodStartekMedia Relationstwinkle.sood@startek.com
Generative AI Contact Center: Revolutionize Customer Service
Startek® India recognized for workplace excellence with ‘Happiest Places to Thrive for 2024’ award
Startek® Philippines wins four honors at The Philippines Leadership Awards 2025 Manila, Philippines – May 13, 2025 – Startek®, a digital-first global customer experience (CX) solutions provider, announced that Startek® Philippines has been recognized with four prestigious accolades at The Philippines Leadership Awards 2025 presented by the World HRD Congress in Manila on April 28. These awards celebrate organizations that are redefining people strategy through impactful leadership, innovation and a commitment to workplace excellence. Startek Philippines was honored for its Diversity Impact initiatives, strategic alignment of HR with business goals, focus on promoting health in the workplace and for outstanding individual leadership, with Mridula Paul, Senior Director, HR named as one of the Topmost HR Leaders in the Philippines. These achievements highlight the company’s consistent focus on enabling talent – led transformation and embedding people practices that support operational success. Startek was awarded for its emphasis on employee engagement, inclusion, learning and development, career growth and well – being. “Creating long – term value for our clients begins with investing in our people,” said SM Gupta, Chief People Officer, Startek. “This recognition underscores the impact of aligning our people strategy with business goals. By fostering a culture of inclusion, continuous learning and employee well – being, we are building a resilient and agile workforce that drives both innovation and performance.” These honors reinforce Startek’s commitment to building a future-ready talent ecosystem — one that enhances employee experience, accelerates organizational effectiveness and delivers measurable business outcomes. About Startek® For over 35 years, Startek has been at the forefront of customer experience management, serving the world’s leading brands. Operating in 13 countries with more than 38,000 associates, Startek delivers personalized experiences across voice and digital channels. Clients span diverse industries, including telecommunications, retail, e-commerce, financial services, and travel.To learn more visit www.startek.com and follow us on LinkedIn. About The Philippines Leadership Awards Organized by the World HRD Congress, The Philippines Leadership Awards celebrate organizations and individuals that exemplify excellence in HR and business leadership. The awards recognize the transformative role of human capital in driving organizational success and highlight practices that foster innovation, diversity, wellness and strategic alignment. The winners are selected following a rigorous evaluation process by a jury comprising respected professionals across industries. Media relationsTwinkle Sood Startek, Media Relations twinkle.sood@startek.com










