b. Indirectly: We obtain Personal Data indirectly about individuals from a variety of sources, including recruitment services and our clients. We may attach Personal Data to our customer relationship management records to better understand and serve our business clients, subscribers, and individuals, satisfy a legal obligation, or pursue our legitimate interests.
· Business clients: Our business clients may engage us to perform professional services which involves sharing Personal Data they control as part of that engagement.
· Recruitment services: We may obtain Personal Data about candidates from an employment agency, and other parties including former employers, and credit reference agencies.
· Name, gender, age, and date of birth;
· Contact information, such as address, email, and mobile phone number;
· Country of residence;
· Family circumstances (for example, your marital status and dependents);
· Employment and education details (for example, the organization you work for, your job title and your education details); and
· Financial and tax-related information (for example your income, investments, and tax residency);
The Personal Data we collect may also include so called ‘sensitive’ or ‘special categories’ of Personal Data, such as details about your:
· Health Record;
· Disability Certificate; and
· Biometric Data.
· Contract: We may process Personal Data in order to fulfil our contractual obligations.
· Consent: We may rely on your freely given consent at the time you provided your Personal Data to us.
· Legitimate interests: We may rely on legitimate interests based on our evaluation that the processing is fair, reasonable, and balanced.
· Legal obligations and public interests: We may process Personal Data to meet regulatory and public interest obligations or mandates.
We collect and use your Personal Data for legitimate purpose, including:
· To provide services to our clients;
· To meet legal or regulatory requirements;
· Conduct due diligence checks relating to the services;
· For other activities that form part of the operation of our business; and
· Promoting our professional services, products, and capabilities to existing and prospective business clients.
We may share your information with:
· Other members of the Startek group companies or third parties that provide services;
· Relevant departments within our organization;
· Government or regulatory authorities as required by law; and
· Anyone to whom we may transfer our rights and/or obligations under the terms.
We seek to ensure that we only keep your Personal Data for the longest of:
· The period necessary for the relevant activity or services;
· Any retention period that is required by law; or
· The period in which litigation or investigations might arise in respect of the services.
Necessary cookies are used on all website visits to provide basic website functionality and support site navigation. Necessary cookies also initiate the cookie consent opt-in functionality.
Other types of cookies, such as analytics and marketing cookies, are used to understand the interests of website users and to serve the most relevant content to them. These cookies can be disabled at any time through the manage cookies link. The manage cookies link is accessible through the footer on every page of the website. Details of the cookies used on this website can be accessed through the manage cookies link.
This website contains links to other websites. Startek is not responsible for the privacy practices or the contents of such websites, nor do we take any responsibility for the opinions of third parties expressed on or through our website.
Startek will abide by local laws and regulations wherever we provide the services globally.
Startek reserves the right to modify or update our Privacy Policy at any time without notice, so we encourage you to review this policy from time to time.
If you have a question, comment, or complaint, or wish to access a copy of your Personal Data or to correct/modify/change it if you believe it is inaccurate or if you wish to withdraw your consent at any time, please contact Startek Data Protection Officer at privacy@startek.com.
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