Deliver modular, secure and scalable customer engagement — anywhere.
Today’s buyers aren’t comparing your CX to your competitors—they’re comparing it to Google, Amazon and ChatGPT.
According to Zendesk’s 2025 CX Trends:
of customers expect immediate, 24/7 service
of CX leaders say AI personalization is now a business mandate
will switch brands after just one bad experience
And as Agentic AI matures:
Unlock new potential with Startek and scale with speed, intelligence and continuity.
Startek helps you turn self-service into smart service, with a modular solution set built to scale globally and drive results.
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KPI
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Typical Lift with Startek
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Payback typically achieved within 3–6 months
Supports 40+ languages across voice + digital
Map call/chat data to automation potential
Run pilots with live learning and tuning
Configure CX flows with NLP, NLU
and agentic logic
Go live in 60–90 days with full support
Global AI and automation ops in 13+ countries
Multilingual NLP/NLU support for 40+ languages
Cross-functional expertise: RPA, CX design, content, analytics
Human-in-the-loop automation with ethical guardrails
Fully compliant: PCI, HIPAA, ISO 27001, GDPR
Agentic AI doesn’t just respond—it thinks. It manages multi-step processes, adapts in real time and can take action autonomously, unlike basic chatbots.
Pilots go live in 30–45 days. Full rollouts across all journeys can be completed in under 90 days depending on scope.
Yes. Our automation layer works with Salesforce, Genesys, Zendesk, NICE and custom tech stacks.
We track containment rate, escalation reduction, CSAT, AHT and cost per resolution—then tie it directly to business outcomes.
Empower your customers, scale your operations and reduce costs—without losing the human touch.
Let Startek help you lead with intelligent automation that delivers.
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