Recognition highlights the Startek commitment to driving human-centric AI solutions that transform customer experience

Denver, Colorado – March 27, 2025 – Startek®, a digital-first global customer experience (CX) solutions provider, today announced that it has been named a winner in the 2025 Artificial Intelligence Excellence Awards presented by the Business Intelligence Group. Startek was recognized in the Generative AI – Organization category for its Startek® Agent Assist which uses generative AI to provide in-the-moment support across voice and non-voice channels empowering agents.  

This award celebrates the success of the Startek AI strategy, which integrates generative AI into its digital CX offerings to enhance customer engagement, improve agent performance and deliver business value. Startek solutions are designed to balance intelligent automation with empathy, enabling brands to offer faster, more personalized customer experiences at scale. 

“This award validates our strategic focus on leveraging AI to drive measurable outcomes,” said Abhinandan Jain, Chief Growth Officer, Startek. “By integrating advanced AI with a human-centric design, we’re delivering intelligent CX solutions that enhance efficiency, improve customer satisfaction and create real business impact.” 

The Artificial Intelligence Excellence Awards recognize organizations and individuals driving real-world innovation through AI. Winners are selected by a panel of industry experts based on creativity, measurable impact and leadership in the application of AI. 

To learn more about Startek AI-powered solutions, visit www.startek.com.