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Business Process Outsourcing

After purchasing products or services, often the only interactions customers have with a company is with their customer service agents. Customers reach out when they have a problem and need some assistance. Ensuring that very first touch is a good experience and inspires brand loyalty for our clients is what STARTEK does best.

STARTEK not only excels at delivering a quality customer experience, but we know the importance of brand allegiance and advocacy in a crowded, competitive marketplace.  

We hire and train Brand Warriors who protect and promote our clients’ brands throughout their customers’ lifecycle. They are the front line for our clients.

Our delivery platforms onshore, near shore, at home and offshore allow us to offer a variety of pricing options and integrated service solutions. Everyone Matters at STARTEK!

 

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Industry News & Blog

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Social Media Support on the Rise

These days, more and more customer service providers are beginning to shift their focus from traditional single point...  

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What You Don't Know About Self-Service Could...

Here are some interesting findings from the folks over at Bain & Company, whose survey on the customer service...  

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