STARTEK is a customer engagement business process outsourcing company.
We deliver deeper relationships through better customer insights and interactions for our clients.
- Influence Positive Behavior
- Shape Brand Perceptions
- Create Loyal Advocates
Startek and Aegis have merged and are now transforming the world, one conversation at a time.
50,000 Employees. 13 Countries. 6 Continents. 1 Global Enterprise.
In the era of relentless omnichannel communication, brand loyalty only lasts as long as you keep your customers happy and engaged. We’ll help you solve the riddle of smart customer engagement while lowering costs, increasing efficiencies and driving revenue growth.
84% of companies believe customer engagement will overtake productivity as the primary driver of growth.
80% of your company’s future business revenue will come from just 20% of your existing customers.
Almost 70% of identifiable reasons why customers left a company had nothing to do with the product. It was due to poor quality of service.
STARTEK uses customer “engagement” design principles vs. traditional contact center methods, resulting in added value solutions that create deeper customer relationships through better customer insights and interactions.
STARTEK uses customer “engagement” design principles vs. traditional contact center methods, resulting in added value solutions that create deeper customer relationships through better customer insights and interactions.
STARTEK has been providing best-in-class technical support solutions for some of the world’s largest companies since 1998. Through our experience, we have identified and developed best practices for delivering levels of technical support that fit our clients’ ever-changing needs. STARTEK delivers high-quality, customized technical support solutions for all stages of the customer lifecycle, from basic troubleshooting to advanced technical support—for both businesses (B2B) and consumer (B2C) support.
Learn HowThe automotive industry is undergoing a transformation. Changing consumer behaviors, the accelerated rise of technology-driven trends, and less...