Create experiences that drive loyalty and engagement

From persona development to defining the metrics that matter, CX strategy solutions from Startek® build your roadmap for success

With out-of-the-box solutions to support small businesses and modular solutions for established brands, cx strategy solutions from Startek uncover the highs and lows in your customer journey to unlock world-class CX design.

CX strategy solutions

Two contact center leaders discussing CX strategy
Startek® journey mapping and CX design

Understand and improve your CX delivery

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Why Startek®?

Startek is one of the leading global CXM providers that supports clients with its 40,000 strong workforce spread globally. With its operational and delivery presence in the Americas, EMEA and APAC, as well as its capability to serve clients globally in multiple languages, it is well positioned to act as a strategic partner to global enterprises.

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Blog

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How Agentic AI is reshaping customer experience in 2025

Discover how Agentic AI transforms Customer Experience in 2025. Explore challenges, applications, and best practices with Startek’s innovative solutions.

June 2025

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Press releases

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Startek® Wins 2025 Fortress Cybersecurity Award for Organizational Excellence 

Startek wins the 2025 Fortress Cybersecurity Award for Organizational Excellence, recognized for secure systems, innovation, and data protection leadership.

June 2025

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Case studies

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Startek redefined customer support for a global electronics brand with AI-powered knowledge management 

Startek redefined AI-powered customer support for a global electronics brand using Gen AI KMS—cutting AHT, lowering DSAT, and scaling service efficiently.

May 2025

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Press releases

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Startek® wins CII-CWL Award for Gender Parity in Business

Startek® proudly receives the CII-CWL Award for Gender Parity in Business, highlighting its commitment to diversity, equity, and gender equality in the workplace.

May 2025

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Blog

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How Agentic AI is shaping the future of customer service

Learn about omnichannel contact center software, its key features, benefits, top 2025 solutions, and how to implement them for better customer service.

May 2025

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Press releases

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Startek® Philippines wins four honors at The Philippines Leadership Awards 2025

Startek® Philippines shines at The Philippines Leadership Awards 2025, winning four prestigious honors.

May 2025

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Blog

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Future of Work: Agentic AI, Automation, and Collaborative Intelligence

Explore how Gen AI elevates customer service and workplace dynamics, enhancing interactions with empathy while preserving the essence of human connection.

May 2025

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

CX services

CX services

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Two contact center leaders discussing CX strategy

CX strategy

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An agent filled with happiness utilizes cutting-edge contact center technology

Contact center technology

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A happy call center agent speaking with the customer in a work from home set up

Agent experience and effectiveness

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A customer using self-service solutions in a customer support app

Intelligent automation and self service

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Call center leader discussing insights from interaction analytics

Insights and analytics

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