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Blog

Agentic AI contact center rep
How Agentic AI is reshaping customer experience in 2025

Discover how Agentic AI transforms Customer Experience in 2025. Explore challenges, applications, and best practices with Startek’s innovative solutions.

June 2025

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Press releases

2025 Fortress Cybersecurity Award
Startek® Wins 2025 Fortress Cybersecurity Award for Organizational Excellence 

Startek wins the 2025 Fortress Cybersecurity Award for Organizational Excellence, recognized for secure systems, innovation, and data protection leadership.

June 2025

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Case studies

Startek-Asus case study
Startek redefined customer support for a global electronics brand with AI-powered knowledge management 

Startek redefined AI-powered customer support for a global electronics brand using Gen AI KMS—cutting AHT, lowering DSAT, and scaling service efficiently.

May 2025

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Press releases

CII-CWL Award for Gender Parity in Business
Startek® wins CII-CWL Award for Gender Parity in Business

Startek® proudly receives the CII-CWL Award for Gender Parity in Business, highlighting its commitment to diversity, equity, and gender equality in the workplace.

May 2025

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Blog

Call center agent - Agentic AI
How Agentic AI is shaping the future of customer service

Learn about omnichannel contact center software, its key features, benefits, top 2025 solutions, and how to implement them for better customer service.

May 2025

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Press releases

The Philippines Awards
Startek® Philippines wins four honors at The Philippines Leadership Awards 2025

Startek® Philippines shines at The Philippines Leadership Awards 2025, winning four prestigious honors.

May 2025

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