Create experiences that drive loyalty and engagement

From persona development to defining the metrics that matter, CX strategy solutions from Startek® build your roadmap for success

With out-of-the-box solutions to support small businesses and modular solutions for established brands, cx strategy solutions from Startek uncover the highs and lows in your customer journey to unlock world-class CX design.

CX strategy solutions

Two contact center leaders discussing CX strategy
Startek® journey mapping and CX design

Understand and improve your CX delivery

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Why Startek®?

Startek is one of the leading global CXM providers that supports clients with its 40,000 strong workforce spread globally. With its operational and delivery presence in the Americas, EMEA and APAC, as well as its capability to serve clients globally in multiple languages, it is well positioned to act as a strategic partner to global enterprises.

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Related Posts

Blog

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Healthcare open enrollment: How to navigate your benefits

Discover how to make informed decisions during open enrollment healthcare. Learn how Startek supports organizations in improving member engagement and compliance.

July 2025

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Press releases

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Startek® wins GOLD at BW People HR Excellence Awards 2025 for Equal Opportunity Employer

Startek wins Gold at BW People HR Excellence Awards 2025 for Equal Opportunity Employer, recognized for DEI leadership and inclusive workplace practices.

July 2025

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Case studies

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Startek empowered a leading telecom provider to boost CSAT and NPS with AI-powered coaching

Discover how Startek empowered a leading telecom provider to boost CSAT to 94.41% and NPS to 75.96% using AI-powered coaching and scalable training.

July 2025

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Press releases

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Startek Recognized by Great Place To Work® India among India’s Best Companies To Work For 2025 

Startek recognized by Great Place To Work® India among India’s Best Companies To Work For 2025, reflecting its award-winning workplace culture and employee experience.

July 2025

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Blog

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Customer Experience Automation for E-commerce: Boosting conversions with AI

Learn about omnichannel contact center software, its key features, benefits, top 2025 solutions, and how to implement them for better customer service.

June 2025

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Press releases

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Startek® recognized for cybersecurity excellence and innovation leadership in 2025

Startek wins CISO & Cyber Pioneers and Cyber Security Excellence Awards 2025 for leadership in enterprise security and secure-by-design CX innovation.

June 2025

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Blog

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Open enrollment: Elevating customer experience through empowered support agents

Learn about omnichannel contact center software, its key features, benefits, top 2025 solutions, and how to implement them for better customer service.

June 2025

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

CX services

CX services

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Two contact center leaders discussing CX strategy

CX strategy

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An agent filled with happiness utilizes cutting-edge contact center technology

Contact center technology

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A happy call center agent speaking with the customer in a work from home set up

Agent experience and effectiveness

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A customer using self-service solutions in a customer support app

Intelligent automation and self service

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Call center leader discussing insights from interaction analytics

Insights and analytics

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