Our omnichannel solutions ensure meaningful partnership in a consumer-focused cable and media landscape, where changing preferences and demand for a curated content experience is driving a business model rethink.
Pervasive disruptions, like streaming apps or video-on-demand, now cater to the informed consumer base that is willing to move beyond the linear programming format of entertainment. Always-on connectivity, synchronized devices and distracted attention spans have all at once contributed to a problem of plenty for the customer—choice.
For cable and media businesses however, differentiating on CX is no longer an option, it’s fundamentally imperative.
Our partnership with some of the finest Cable and Media brands has resulted in superior consumer experience, positively creating a lasting impact on your marketing goals. Our clients have benefited from our digital solutions that simplify options for end-users, helping them engage and connect across channels they prefer.
Video billing, repair handling for some of the largest providers
Digital television adapter and self-install kits
Billing and payment processing simplified
Click-to-call, direct dial, IVR assist to optimize
e-commerce strategy
Unlocking efficiencies in business support services through digitization
June is Pride Month around the world—a time to reflect on diversity and inclusion, both as individuals and organizations. Both of these values are ..
Greenwood Village, Colorado, and Mumbai, India – June 08, 2021– Startek (NYSE: SRT), a global provider of customer experience management solutions,..
