- Appointment of Abhinandan Jain as Chief Digital Officer to spearhead digital innovations and growth
- Appointment of Rebecca Gautrey as Chief Marke..
With its suite of omnichannel solutions and leadership in CX, Startek helps global retailers unlock returns from the next wave of digitalization
As customers show willingness in using digital channels to engage into more complex transactions, the opportunity of always-on commerce opens up to retailers. Categories considered the reserve of brick-and-mortar trade continue to witness digitization. As digital tech integrates supply chains and customer contact channels, retailers are uniquely positioned to provide a truly seamless experience without compromising on trust. This shift calls for an increasing focus on rebooting customer loyalty, efficient order management and actionable customer insights that will enable fast and secure contactless transactions, boost revenues and convert customers to brand ambassadors.
With the changing landscape a host of new technologies have cluttered the playing field. From AI assisted conversational commerce to remote diagnostics and servicing enabled by social media and digital channels, Marketing, Sales and Service have all the help they need to keep the customer at the heart of Retail.
Startek is at the forefront of this new order in Retail, working closely with Marketing, Sales and Service functions at global retailers, helping them enhance CX for growth through new age services and solutions.
- Growth Trends Across Core Verticals Drive Sustained Revenue Improvements-
- New Executive Appointments Bolster Management Team and Represent Con..
Greenwood Village, Colorado and Mumbai, India – October 26, 2021 – Startek (NYSE: SRT) (the "Company"), a global provider of customer experience ma..