The Frost & Sullivan Best Practice Awards honor companies and organizations that have accomplished innovative or disruptive breakthroughs. Startek® is proud to be recognized for New Product Innovation, Americas.
Stratek Cloud maximizes business efficiency, supporting employees to work anywhere and on any device. Startek Cloud has been honored for enabling as seamlessly transition to a cloud-based platform while maintaining service quality.
Digitally-enabled solutions add customer impact
Understand the role of artificial intelligence (AI), advanced analytics, natural language processing and streamlined security tools play in competitive and dynamic CX space.
Innovative Startek® cloud solution provides seamless CX
Enable employees to work from anywhere and on any device, with the confidence that comes with knowing that built-in security governance ensures seamless and secure operations.
Data security sets Startek® Cloud apart
COVID-19 dramatically changed the CX landscape, propelling service delivery into a virtual space. With data privacy a top priority, Startek includes information security and compliance features in its campus-on-cloud solution to ensure client trust and safety.
Omnichannel CX is critical to service delivery
Your customers increasingly expect an omnichannel experience. LISA delivers a collaborative, customizable omnichannel platform powering effective consumer engagements across channels through in-built data analytics, sentiment analysis, customer profiling.
Insights
Analyst reports
Startek Named leader in Global ISG Provider Lens™ Quadrant Report on Contact Center – Customer Experience Services 2022
Download this analyst report to learn about Startek core strengths in social media CX services and work from home Services, as recognized by ISG Provider Lens™.
October 2022
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Startek recognized as a leader in the U.S. by ISG Provider Lens™ Study in Customer Experience Services 2022
Download this analyst report to learn about Startek strengths in social media CX services, AI and analytics and work from home services.
October 2022
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Startek global capabilities recognized by Everest Group in Customer Experience Management (CXM) Requirements 2022
Download to learn about global enterprise needs, being a global CXM service provider and Startek® CXM capabilities overview.
September 2022
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Startek® shines at the Stevie Awards, receiving multiple honors for exceptional employment practices
Startek® receives multiple Stevie awards for excellence in leadership, diversity & remote workforce management.
October 2023
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From answering calls to shaping careers: My Startek® adventure
In this blog, we look at Nelly's Startek journey from agent to Talent Acquisition Manager.
September 2023
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Startek® named India’s Best Workplaces for Women 2023 (Large): Top 10 by Great Place To Work
This accolade enforces Startek® commitment to foster an inclusive & empowering workplace for women.
September 2023
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