Startek® Cloud and digital innovation honored at the International Innovation Awards 2021

Jan 10, 2022 | 2 min read

Greenwood Village, Colorado and Kuala Lumpur, Malaysia – January 10, 2022 Startek (NYSE: SRT) (the "Company"), a global provider of customer experience management solutions, has been recognized by Enterprise Asia’s International Innovation Awards (IIA) in the Service and Solution category. The Company was honored for its investment in cloud and digital technologies that help maintain business continuity and advance artificial intelligence (AI)-enabled data security in the face of the COVID-19 pandemic. 

Each year, the IIA selects creative innovations and ideas that shift and significantly shape businesses and consumer segments across three categories: Product, Service and Solution, and Organization and Culture. This year, Startek joins a select group of Service and Solution providers that leverages digital innovation to improve existing business processes and workforce efficiency, enhance customer experience (CX) and launch new products or business models.

“Startek Cloud is our next-generation hybrid omnichannel cloud platform. The platform is integrated with AI capabilities that connect on-campus and home-based teams and enable digital teleworking for increased business agility and continuity,” said Gurpal Singh, Chief Operating Officer, South Asia and ASEAN. “Startek is honored to receive this award, which recognizes our ability to effectively assess and deploy CX best practices and core digital and cloud solutions across our customer value chain, including intelligent automation, insight-driven analytics and omnichannel CX platforms.”

This recognition also highlights the strengths and scalability of Startek Cloud. Among its omnichannel offerings, it combines digital technologies and human-assisted solutions to deliver a differentiated customer experience. This results in a digitally enabled and highly responsive CX solution, with built-in AI, robotic process automation (RPA) capabilities and engagement platforms.

About Startek®

Startek is a global provider of tech-enabled business process management solutions. The company provides omnichannel customer experience, digital transformation, and technology services to some of the finest brands globally. Startek is committed to impacting clients’ business outcomes by focusing on enhancing customer experience and digital & AI enablement across all touch points and channels. Startek has more than 40,000 CX experts spread across 46 delivery campuses in 13 countries. The company services over 200 clients across a range of industries such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Ecommerce, Consumer Goods, Retail, and Energy & Utilities. To learn more about Startek, please visit www.startek.com.

Media Relations

Neha Iyer
Startek
neha.iyer@startek.com

Cody Cree or Jackie Keshner
Gateway Investor Relations
+1 949-574-3860
SRT@gatewayir.com

Related posts

Press releases

GPTW - Best Workplaces for Woman - India 1
Startek® named India’s Best Workplaces for Women 2023 (Large): Top 10 by Great Place To Work 

This accolade enforces Startek® commitment to foster an inclusive & empowering workplace for women. 

September 2023

Read more

Press releases

Awards of happiness banner blue
Startek® Honduras celebrates dual workplace engagement achievements 

Awards of Happiness®, RRHH Digital and ALCEB commend the company’s inclusivity and leadership.

September 2023

Read more

Press releases

A group of diverse people at the workplace
Startek® India Garners Multiple Accolades for Leadership and Inclusion

Startek India earns gold for equal opportunity opportunity & "Leadership Factory" recognition for diversity and inclusion.

September 2023

Read more

Press releases

HR Asia 2023 awards
Startek® Philippines earns prestigious awards for workplace excellence and diversity initiatives 

The awards highlight the company's commitment to excellence, diversity and inclusion.

September 2023

Read more

Press releases

IBA - Gold Stevie Aug '23
Startek® triumphs at the International Business Awards: Secures Gold Stevie® for Startek Agent AI  

Startek wins the Gold Stevie® Award for its contribution in the Work Management Platform category.

August 2023

Read more

Press releases

Comparably banner - Best CEO diversity , women empowerment and career growth
Startek wins 3 Comparably Awards: Best CEOs for Women, Best CEOs for Diversity and Best Career Growth

This award recognizes our ongoing efforts to embrace diversity, inclusivity and empower women's leadership.

June 2023

Read more

Press releases

2023 People’s Choice Stevie Award in 2023 American Business Awards badge
Startek® wins the 2023 People’s Choice Stevie® Award in 2023 American Business Awards®

Startek Agent AI platform recognized in the Corporate Learning/Workforce Development Solution category, spotlighting the power of people, data and technology.

June 2023

Read more
View all

Stay connected

Please enter a valid email address.
Please select the checkbox before submitting the registration form.
Thank you for sharing your details. We look forward to keeping in touch.