iBPM

Uncertainty is the new normal across industries. Whether it’s the pandemic that stretched remote capabilities, competition from the asset-light, shared- economy; or the disruptive forces of regulatory protectionism—returns on investments continue to be constrained by leadership bandwidth and asset performance. Startek understands the operational pressures faced by CXOs. Our Intelligent Business Process Management practice is designed to take an “integrated and smart business” approach by fundamentally reinforcing platforms, technology, and automation, in partnership with both leadership and business line managers.

Intelligent Business Management redefines process excellence across functions. We support your functional teams with best-practices, AI-driven digital platforms, and domain expertise, helping you focus on core strategy and transformation. The net result is a smart reduction in total cost of operations, enhanced speed-to-market, and process innovation at scale that future-proofs your business.

Digitally transform F&A with our automation-first approach, offering multi-locational and multi-lingual delivery capabilities, best-in-class governance to uphold transactional integrity, comprehensive coverage to maximize savings, and efficient, timely closures. Our global presence and experience in supporting the CFO’s office at large global brands is rooted in the qualified advice of our accounting professionals working in diverse Industry segments with functional responsibilities—driving transformation and strategic tech-enablement across procure-to-pay (P2P), Order-to-cash (O2C), and Record-to-Analyze (R2A).

Startek’s Digital Procurement solutions offer deep category expertise across core and non-core (indirect) areas, with industry experienced Category managers. We leverage the power of predictive analytics to help you analyse (or forecast) enterprise-wide spends, including tail-spends—while red-flagging maverick spends. Our Category management and Strategic Sourcing experts help identify and realize tangible savings across your Source-to-Pay cycle. Our integrated end-to-end Digital Applications portfolio offers efficiencies that optimize ROI for the CPO’s office and includes—among other tools— a Vendor and Catalogue management portal that integrates with leading ERP; a BOT/ AI enabled Contract Lifecycle Manager; and an integrated Fulfilment and Logistics Control Tower for Post PO Management.

Our HRO solutions are based on a singular premise: effectively leverage Startek’s Global workforce and mobility management capabilities and optimize excellence across the skills and talent value chain from acquisition to employee lifecycle management. Our end-to-end Digital HR Management system enables remote hiring and contactless onboarding capabilities across 13 countries.

We understand the priorities of today’s Chief People Officers; our AI-driven tools are designed to simplify the transactional and compliance processes that free previously cluttered bandwidth. This allows HR to allocate their time and expertise toward skilling, employee satisfaction and the future of work, while clocking real savings across HR processes.