Bharat Rao

Bharat Rao

Global CEO

SM Gupta

SM Gupta

Global Chief People Officer

Mansour Ali S Aldalaan

Mansour Ali S Aldalaan

Chief Executive Officer at Contact Centre Company (CCC)

Abhinandan Jain

Abhinandan Jain

Chief Digital Officer

Vivek Sharma

Vivek Sharma

Global Chief Revenue Officer

Nishit Shah

Nishit Shah

Global Chief Financial Officer

Vision & Career Highlights:

In his role as the Global CEO of Startek, Bharat Rao leads the executive team representing all functions such as Operations, Sales and Digital, Legal, Technology, Human resources and Finance. He is responsible for driving business operations, client value, and synergy across the organization and aligning organizational priorities with Startek's long-term strategy.

Bharat has been a Managing Partner at Capital Square Partners (CSP), a mid-market private equity fund that owns a controlling stake in Startek and has been on the boards of Startek and Startek's joint venture in the Middle East since 2018. Bharat has over two decades of rich experience in Private Equity, Investment Banking, Restructuring and Mergers and Acquisitions (M&A) across industry sectors. Prior to CSP, Bharat was a Managing Director with the investment banking arm of Credit Suisse in Asia. Before Credit Suisse, Bharat worked with ING Bank as their Managing Director in Southeast Asia. He has a successful track record of driving market-focused growth and innovation in his roles at PwC and Citibank.

He holds a bachelor's degree in Electrical Engineering from IIT and an MBA from the Indian Institute of Management (IIM). He has also attended executive programs at the Harvard Business School and the Said Business School at Oxford.

S.M.Gupta, Global Chief People Officer of Startek steers the Human Resource function handling the multi-cultural, multi-lingual and socio-economically diverse 46000+ strong workforce. Startek is an NYSE listed entity venturing into BPO Business and is spread across 13 countries and 54 global locations.

SM brings with him over 30 years of HR experience across the IT, ITES, Telecom, Retail, Oil and FMCG sectors. In his previous roles, he was associated with organizations such as Tata, Reliance, Kansai Nerolac Paints, Cadila Pharmaceuticals and Essar Oil. Through his strategic vision and unmatched execution, he has enabled innovative people strategies, policies and programs in his organization across 13 countries. Under his leadership, his organization has been instrumental in winning numerous distinct HR awards from industry bodies such as Aon, Great Place to Work, National Award from Govt. of India, NASSCOM, CII, SHRM, People Matters, NCPEDP, Businessworld and BPeSA among others. SM is a renowned speaker and a thought leader at various forums and associations. He is committed to working towards creating a progressive workplace, and is a true believer in inclusion and diversity. He is a Governing Board member of the National Abilympic Association of India. He holds a Bachelor’s degree in Science, Master in Business Administration (MBA) from Kurukshetra University and a Doctorate degree (Ph.D.) in Commerce & Management Studies from Andhra University.

Mansour is currently the Chief Executive Officer at Contact Center Company (CCC) which is a Joint Venture between Startek & Saudi Telecom Company (STC). He comes with over 26 years of successful track record in both public & private sectors. His experience pans across various functions in Telecom and Technology sectors such as Customer Experience and Business Management, Sales, Business Development, Revenue Management and People Management. He has been associated with CCC since 2011 and prior to CCC, he worked with STC from 2001 till 2011 in varies leadership roles.

In the past, Mansour has worked with various organizations including Royal Saudi Air Force, International system Engineering, Al Salam etc.

Mansour holds an MBA from Florida University, USA and a BSc. in Software Engineering from King Saud University, KSA. He has also undertaken professional training from well- known and reputed business institutes across topics such as digital transformation, leadership, finance, innovation and creative thinking.

Mansour is a member of Global Customer Experience Association and the Saudi Computer Association.

Abhinandan (Abhi) Jain is responsible for setting and executing digital strategies globally to drive digital consumer experiences across all business touchpoints, create new business value, drive digital revenues and lead the strategic transformation of the business. He is passionate about helping companies create exceptional customer experiences through the intelligent use of digital tools, platforms, technologies, services, and processes.

With over 25 years of experience across organizations like Siemens, GE-Genpact, Birlasoft, Sutherland, and Servion. He has successfully partnered with hundreds of client organizations (across Hi-tech, Manufacturing, Insurance, Telecom, Capital Markets, Retail & Healthcare) to help them unlock the potential of technology disruption. He recently got recognized by Global Stevie awards by winning the individual leadership award in Sales and Customer Service (2021).

Abhi holds a Bachelor in Computer Engineering from Mumbai University, India, and an MBA (Finance) from University from St. Thomas, USA. He is an acknowledged public speaker at conferences and participant at various Industry events and is actively engaged with the University of Georgia and South Florida as an Advisor, and is an active mentor at various at-risk youth programs.

Vivek Sharma is the Global Chief Revenue Officer at Startek. Part of our executive leadership team, he is responsible for global sales, capability, marketing, and digital initiatives. He leads the global go-to-market (GTM) organization, including key client relationships, business growth and industry-specific digital initiatives.

A dynamic sales and marketing leader with over 25 years of experience in growing and managing large enterprise customers and building large successful sales teams, Vivek’s enterprise sales leadership has helped companies transform their businesses, accelerate growth, and expand strategic partnerships across global markets.

Before joining Startek, Vivek worked with Infosys BPM as Senior Vice President for Global Sales. He was a member of the Executive Council and was responsible for scaling global BPM practice for the company. Other leadership positions include iGATE, Virtusa and Asian Paints.

Vivek holds a master's degree in Business Administration from the Indian Institute of Management, Kolkata, a bachelor's degree in Technology from IIT,  and an executive management from Stanford Business School. He is an avid hiker, cyclist, and outdoor enthusiast.

Nishit is a Chartered Accountant with 23 years of experience, including across finance and accounts, mergers and acquisitions, legal and compliance, audit, secretarial, taxation, budgeting and financial planning and analysis.

Prior to joining Startek, Nishit was Senior Vice President at Birlasoft where he was responsible for end-to-end financial reporting, business finance, pricing, contract management and global taxation. In his earlier roles, Nishit held senior positions at Infosys, Capgemini, Datamatics, Nicholas Piramal and Haribhakti & Co. At Infosys BPM, a subsidiary of Infosys, Nishit was responsible for global finance control, financial reporting and audit, and business finance.


Charles Hutton

Vice President- Program Management


Dee Arora

Vice President, Operations, Australia

Gurpal Singh

Gurpal Singh

Chief Operating Officer, South Asia and ASEAN


Irendra Chhabra

EVP & Global Head- Spend Management


Lisa Vaz

Senior Director- Operations

M Ruzaick

M Ruzaick

Vice President, Business Development, Sri Lanka

Miguel v1

Miguel Schettini

Vice President Operations, Honduras


Rajesh Melwani

Vice President- Business Development, APAC


Sriram Raghunandhanan

Vice President – Human Resource, India & Sri Lanka

Ranjan Dalela

Ranjan Dalela

Executive Vice President & Chief Accounts Officer