Create experiences that drive loyalty and engagement

From persona development to defining the metrics that matter, CX strategy solutions from Startek® build your roadmap for success

With out-of-the-box solutions to support small businesses and modular solutions for established brands, cx strategy solutions from Startek uncover the highs and lows in your customer journey to unlock world-class CX design.

CX strategy solutions

Why Startek®?

Startek is one of the leading global CXM providers that supports clients with its 40,000 strong workforce spread globally. With its operational and delivery presence in the Americas, EMEA and APAC, as well as its capability to serve clients globally in multiple languages, it is well positioned to act as a strategic partner to global enterprises.

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Why Startek<sup>®</sup>?

Insights

Blog

a group of colleagues discussing work over a cup of coffee
Echoes of leadership: My journey from agent to director

In this blog we discover Joseph's impressive Startek® journey from agent to Director.

December 2023

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Blog

Two happy colleagues at work
Limitless potential: My career evolution at Startek® 

Follow Uday's 17-year Startek® journey from call center agent to Senior Operations Manager.

November 2023

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Press releases

Big awards banner Startek
Startek® named 2023 winner in the BIG Award for Business

Startek® Agent AI has been named New Product of the Year at the BIG Award for Business.

November 2023

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Blog

a group of diverse executives in a meeting
Switching gears: Driving towards my dreams

Follow Martin's inspiring career from driving trucks to becoming Senior Operations Manager at Startek® South Africa.

November 2023

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Blog

A group of young executives having a meeting
A WIN for associates: Supporting our heroes in need

This blog focuses on the Startek® Warriors In Need (WIN) program and how it benefits employees.

October 2023

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Case studies

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Digital transformation delivers 34% call deflection for Jemena 

Download this case study to discover how our digital transformation efforts delivered a 34% call deflection for Jemena.

October 2023

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Blog

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From agent to Country Head: Unfolding my success story

Follow Manolo's inspiring Startek® journey from agent to Honduras Country Head.

October 2023

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

A happy call center agent speaking with the customer in a work from home set up
Agent experience and effectiveness
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An agent filled with happiness utilizes cutting-edge contact center technology
Contact center technology
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A happy customer service agent talking to a customer
CX services
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Insights and analytics
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Intelligent automation and self service
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