Infinite ideas, limitless solutions: Powered by Agent AI

Experience the future of customer service with Generative AI in your call center. Elevate interactions, streamline processes, and empower agents with cutting-edge technology that transforms data into meaningful, dynamic responses.

Startek® Agent AI 2.0 solutions

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Soultion 1

Scalable, personalized experiences across voice and non-voice channels to engage and retain your customers

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Many agents typing on their keyboards while working on a omnichannel contact centers
Soultion 2

Scalable, personalized experiences across voice and non-voice channels to engage and retain your customers

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Many agents typing on their keyboards while working on a omnichannel contact centers
Soultion 3

Scalable, personalized experiences across voice and non-voice channels to engage and retain your customers

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How We Help

When it comes to making the most of GenAI in your CX solution, where do you start and what will add the most value? Which technologies best suit your needs and are they secure?

When it comes to your next digital transformation, the most successful solution needs to be fully woven into your CX strategy across use cases — connecting digital tools and operational processes with conversational design and human talent.

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Whitepaper

Whitepaper How generative AI can help your call center business in 2024

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Insights

Blog

Beyond the headset: My career path at Startek® 

Follow Luis DeCastro inspiring journey from call center agent to Senior Manager of Operations at Startek® Philippines.

February 2024

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Press releases

Startek® named to the 2024 Global Outsourcing 100® list by IAOP 

Startek® is recognized as one of the world's top outsourcing service providers by IAOP.

February 2024

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Blog

Support your customers with contact center outsourcing 

Explore the comprehensive blog on contact center outsourcing and discover how this strategic move can enhance your service game.

February 2024

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Blog

Why your brand needs a customer support chatbot

Read the blog to discover why customer support chatbots are a must for your company along with benefits and pitstops to avoid.

February 2024

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Case studies

Startek® AI Coach delivers 33% increase in customer satisfaction

Learn how leading telecom providers improved their customer satisfaction with Startek® AI coach.

January 2024

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Blog

How real-time agent assist powers best-in-class CX

Learn how real-time agent assist elevates customer interactions and provides best-in-class customer experience.

January 2024

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Blog

How call center gamification improves agent productivity 

Learn how call center gamification improves agent productivity and increases customer satisfaction.

January 2024

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

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Agent experience & effectiveness
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Two women talking CX startegy in a call center office
CX strategy
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CX services
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Intelligent automation and self service
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Insights and analytics
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