Infinite ideas, limitless solutions: Powered by Agent AI

Experience the future of customer service with Generative AI in your call center. Elevate interactions, streamline processes, and empower agents with cutting-edge technology that transforms data into meaningful, dynamic responses.

Startek® Agent AI 2.0 solutions

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Soultion 1

Scalable, personalized experiences across voice and non-voice channels to engage and retain your customers

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Many agents typing on their keyboards while working on a omnichannel contact centers
Soultion 2

Scalable, personalized experiences across voice and non-voice channels to engage and retain your customers

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Many agents typing on their keyboards while working on a omnichannel contact centers
Soultion 3

Scalable, personalized experiences across voice and non-voice channels to engage and retain your customers

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How We Help

When it comes to making the most of GenAI in your CX solution, where do you start and what will add the most value? Which technologies best suit your needs and are they secure?

When it comes to your next digital transformation, the most successful solution needs to be fully woven into your CX strategy across use cases — connecting digital tools and operational processes with conversational design and human talent.

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Whitepaper

Whitepaper How generative AI can help your call center business in 2024

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Insights

Blog

Implementing Generative AI in customer service and ten use cases

Generative AI customer service for enhanced productivity, personalized interactions, and automated troubleshooting. Discover its benefits and 10 use cases now!

July 2024

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Blog

Call center monitoring: enhance your customer satisfaction

Essential strategies for call center monitoring to enhance efficiency and customer satisfaction. Learn effective ways for better performance management.

July 2024

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Press releases

Startek® Honduras earns Great Place To Work® Certification for 2024-25

The Great Place To Work® Certification™certification underscores Startek Honduras' exceptional workplace culture.

July 2024

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Blog

Contact center intelligence – Benefits, features and use cases

Improve customer experience and operations with Contact Center Intelligence. Learn about AI-driven features and implementation best practices.

July 2024

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Case studies

Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23% 

Telkom, South Africa's ICT leader, partners with Startek® to boost customer service excellence, offering end-to-end solutions, fiber, mobile, and IT services.

July 2024

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Blog

Are human-centric experiences possible with Gen AI? We think so! 

Explore how Gen AI elevates customer service and workplace dynamics, enhancing interactions with empathy while preserving the essence of human connection.

July 2024

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Blog

Chatbot vs. conversational AI: Key differences, types and examples

Conversational AI vs Chatbot: Understand the differences, types, and examples of these solutions. Improve your customer experience with the right AI technology.

July 2024

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Explore more solutions

Elevate your CX with modular solutions designed to grow with your business needs

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Agent experience & effectiveness
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Two women talking CX startegy in a call center office
CX strategy
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CX services
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Intelligent automation and self service
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Insights and analytics
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