This recognition was presented to Startek for its successful implementation of analytics and AI-driven solutions for translating client data into effective actions.
In this blog, we look at Nelly's Startek journey from agent to Talent Acquisition Manager.
Learn how call center gamification improves agent productivity and increases customer satisfaction.
Discover Hang Ho's journey from call center agent in 2017 to present day Operations Manager in Australia.
Alejandro shares his journey and his perspective on what happiness at work truly means.
Discover Christopher Bondoc's Startek journey from call center agent to Sr. Director, Operations.
Discover how Luis Bonilla's role at Startek grew from call center agent to Director, Operations.
Learn about the six priorities every call center should consider for a successful holiday ramp up.