Insights

Transforming CX with contact center knowledge management

Empowering contact center heroes

Optimizing call volumes for improved retail customer experience

Startek® wins three Comparably Best Places to Work awards 

Boost customer experience with call center coaching

Differentiating through digital customer experience in telecoms

Championing inclusion: Honoring her voices 

How automated quality management supports contact centers

Startek® honored with Great Place To Work® certification in India 

Community connections: How Startek® is driving change in South Africa 

The role of knowledge management in customer service

Beyond the headset: My career path at Startek®