Thinking Omni-Channel – “The 360-customer view”

Jul 21, 2020 3:51:19 AM

in Whitepapers

The resilience of society and the courage to adapt rapidly to unforeseeable situations has never been more evident than in 2020.

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Vitamin A(nalytics): Dose to elevate resilience and relevance

Jun 18, 2020 8:45:42 AM

in Star Bytes

Everyday businesses generate huge amounts of data. While some find it difficult to unlock the potential of the data they have generated, others turn to the savvier approach of leveraging it. They...

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Digital Analytics: Reinventing CX and Insights

Jun 2, 2020 5:00:38 AM

It is no secret that access to greater amounts of data has been driving a change in the way brands reach out to their target consumers.  For the better part of the last decade the words “big data”...

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Social Media Customer Engagement  – In the Age of Covid19

May 14, 2020 10:50:32 AM
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Best In Class: Finding Answers to Higher Education’s Top Engagement Challenges amidst COVID-19

Apr 20, 2020 8:09:00 AM

in Education, Blog

Every challenge is an opportunity, they say and the outbreak of the COVID‐19 pandemic has turned tides of the education system in more ways than ever. The way our governments, institutions and...

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Improve Patient Experience Through Dialogue & Care

Mar 31, 2020 7:52:00 AM

in Customer Service, Blog

Trust is a critical part of any relationship and in the healthcare industry trust is imperative for a great patient experience. The COVID‐19 pandemic has brought about unprecedented changes in the...

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Hello! How May A.I. Help You ?

Jan 19, 2020 8:20:00 AM

in Customer Service, Blog

Artificial Intelligence (AI) is increasingly becoming part of our daily routines. The more we interact with Alexa and Siri, the more comfortable we are inviting these technologies into our homes...

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Startek: Young and inclusive

Aug 12, 2019 7:49:00 AM

in Customer Service, Blog

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Prepping for one of the largest shopping events of the year – are you ready?

Jul 11, 2019 7:51:00 AM

in Customer Service, Blog

Are you prepping your online wishlist? Perhaps you have your eye on a new computer, some wearable technology, or maybe that new appliance you have been holding out for? Good news! Great deals are...

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Going somewhere? Interacting with Humans and AI along the journey.

May 10, 2019 7:53:00 AM

in Customer Service, Blog

The global travel and hospitality industry is enjoying boom times with spending on recreation, travel, and eating out all on the increase and predictions for continued growth. The flip side of all...

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