Blogs 24 January 2023

Contact Center Best Practice: How to Improve Agent Experience

Blogs 17 January 2023

Webinar Recap: Transforming Agent Experience

Blogs 26 December 2022

Omnichannel Contact Centre: 5 Steps to World-Class CX

Blogs 7 December 2022

The Impact of Social Media On Customer Experience

Blogs 25 November 2022

Webinar Recap : Startek/HFS Research CXO 2022

Blogs 6 October 2022

Webinar Recap: Improving Customer Experience in Contact Centers Through Next-Gen Analytics and Insights

Blogs 26 September 2022

Use Call Center Analytics to Improve Agent Productivity and CX

Blogs 6 September 2022

Webinar Recap: Empathy: The Essential Ingredient for Customer Engagement

How Automation Benefits Your Call Center
Blogs 30 August 2022

How Automation Benefits Your Call Center

Blogs 17 August 2022

Webinar Recap: Chatbots for Customer Service Automation

Blogs 5 August 2022

Automated Content Moderation - Here's How It Helps Brands

CX by Startek
Blogs 4 August 2022

Top 5 Customer Experience (CX) Trends in 2022

Manage Holiday Season Ramp Up: Call Center Best Practice
Blogs 2 August 2022

Manage Holiday Season Ramp Up: Call Center Best Practice

CX Optimization: Act Now to Protect Your Brand in a Recession
Blogs 21 July 2022

CX Optimization: Act Now to Protect Your Brand in a Recession

4 Technology-Led Trends Shaping the Future of Retail Experience
Blogs 21 July 2022

4 Technology-Led Trends Shaping the Future of Retail Experience

How Work-at-Home Solutions Deliver CX Benefits
Blogs 6 July 2022

How Work-at-Home Solutions Deliver CX Benefits

Pride Month: Celebrating Diversity & Inclusion
Blogs 7 June 2022

Pride Month: Celebrating Diversity & Inclusion

Why Your Call Center Needs Speech Analytics
Blogs 25 May 2022

Why Your Call Center Needs Speech Analytics

Revolutionizing the Customer Experience in Today’s Business World
Blogs 28 April 2022

Revolutionizing the Customer Experience in Today’s Business World

#BreakTheBias: Celebrating International Women’s Day
Blogs 7 March 2022

#BreakTheBias: Celebrating International Women’s Day

The Value of Workplace Learning: Why Startek® Invests in Continuous Education
Blogs 24 January 2022

The Value of Workplace Learning: Why Startek Invests in Continuous Education

Embracing Empathy: The X Factor to Great CX and DX
Blogs 8 October 2021

Embracing Empathy: The X Factor to Great CX and DX

Fixing Cable and Media to a Digital-CX centric Organization
Blogs 29 July 2021

Fixing Cable and Media to a Digital-CX Centric Organization

Blogs 17 June 2021

Beyond the Rainbow: A Pride We Celebrate Around the Year

Blogs 8 March 2021

This Women’s Day, Choose To Challenge

Blogs 21 July 2020

Thinking Omnichannel – “The 360-Customer View

Blogs 9 June 2020

Fighting COVID-19: Startek Hyper Adopts WAHA for 55 Percent of Its Global Engagement Workforce

Blogs 14 May 2020

Social Media Customer Engagement – In The Age Of Covid

Blogs 20 April 2020

Best in Class: Finding Answers to Higher Education’s Top Engagement Challenges Amidst COVID-19

Blogs 31 March 2020

Improve Patient Experience Through Dialogue & Care

Blogs 19 January 2020

Hello! How May A.I. Help You ?