Blogs 24 January 2023

Contact Center Best Practice: How to Improve Agent Experience

Blogs 17 January 2023

Webinar Recap: Transforming Agent Experience

Blogs 26 December 2022

Omnichannel Contact Centre: 5 Steps to World-Class CX

Blogs 7 December 2022

The Impact of Social Media On Customer Experience

Blogs 25 November 2022

Webinar Recap : Startek/HFS Research CXO 2022

Blogs 6 October 2022

Webinar Recap: Improving Customer Experience in Contact Centers Through Next-Gen Analytics and Insights

Blogs 26 September 2022

Use Call Center Analytics to Improve Agent Productivity and CX

Blogs 6 September 2022

Webinar Recap: Empathy: The Essential Ingredient for Customer Engagement

Blogs 30 August 2022

How Automation Benefits Your Call Center

Blogs 17 August 2022

Webinar Recap: Chatbots for Customer Service Automation

Blogs 5 August 2022

Automated Content Moderation - Here's How It Helps Brands

Blogs 4 August 2022

Top 5 Customer Experience (CX) Trends in 2022

Blogs 2 August 2022

Manage Holiday Season Ramp Up: Call Center Best Practice

Blogs 21 July 2022

CX Optimization: Act Now to Protect Your Brand in a Recession

Blogs 21 July 2022

4 Technology-Led Trends Shaping the Future of Retail Experience

Blogs 6 July 2022

How Work-at-Home Solutions Deliver CX Benefits

Blogs 7 June 2022

Pride Month: Celebrating Diversity & Inclusion

Blogs 25 May 2022

Why Your Call Center Needs Speech Analytics

Blogs 28 April 2022

Revolutionizing the Customer Experience in Today’s Business World

Blogs 7 March 2022

#BreakTheBias: Celebrating International Women’s Day

Blogs 24 January 2022

The Value of Workplace Learning: Why Startek Invests in Continuous Education

Blogs 8 October 2021

Embracing Empathy: The X Factor to Great CX and DX

Blogs 29 July 2021

Fixing Cable and Media to a Digital-CX Centric Organization

Blogs 17 June 2021

Beyond the Rainbow: A Pride We Celebrate Around the Year

Blogs 8 March 2021

This Women’s Day, Choose To Challenge

Blogs 21 July 2020

Thinking Omnichannel – “The 360-Customer View

Blogs 9 June 2020

Fighting COVID-19: Startek Hyper Adopts WAHA for 55 Percent of Its Global Engagement Workforce

Blogs 14 May 2020

Social Media Customer Engagement – In The Age Of Covid

Blogs 20 April 2020

Best in Class: Finding Answers to Higher Education’s Top Engagement Challenges Amidst COVID-19

Blogs 31 March 2020

Improve Patient Experience Through Dialogue & Care

Blogs 19 January 2020

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