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The new age of customer experience - CX trends report 2025
Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23%
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Future of Work: Agentic AI, Automation, and Collaborative Intelligence
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Customer loyalty analysis in telecom: Reduce churn with AI & omnichannel
Press releases
Startek® Generative AI wins 2025 Excellence in Customer Service Award for Technology of the Year
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Omnichannel support in energy & utilities BPO: Meeting customer expectations
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Startek® South Africa honored with Best Employer Brand Award at the South Africa Leadership Awards 2025
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Omnichannel contact center software: Everything you need to know
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Startek® Australia recognized as a 5-Star Employer of Choice 2025 by HRD for third consecutive year
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Customer experience in financial services: What you need to know
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Startek® wins 2025 Artificial Intelligence Excellence Award for Generative AI Innovation
Case studies
Startek helped a leading Canada based airline achieve 95% CSAT and 38% cost savings
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Generative AI for travel and hospitality: What you need to know
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Customer experience analytics: Transform customer insights