Insights

Multichannel contact center: The key to streamlined customer interactions

Startek® wins Bronze Stevie® Award for Innovations in Customer Service Technology 

Startek® named 5-Star Employer of Choice in Australia for second consecutive year 

Understanding advanced call center technologies

Deliver better CX with Contact Center as a Service (CCaaS)

Why your business needs multilingual customer support

Transforming CX with contact center knowledge management

Empowering contact center heroes

Optimizing call volumes for improved retail customer experience

Startek® wins three Comparably Best Places to Work awards 

Boost customer experience with call center coaching

Differentiating through digital customer experience in telecoms