Top picks

Guides & whitepapers
Guides & whitepapers

The new age of customer experience - CX trends report 2025

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January 2025
Case studies
Case studies

Startek® Analytics boosted Telkom’s QoS by 6% and reduced Customer Effort Scores by 23% 

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July 2024
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Blog

From service to strategy: My journey of transformation at Startek® 

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Blog

Building blocks of success: How Startek® shaped my career 

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Blog

6 Call Center Best Practices to Manage Holiday Season Ramp-Up

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Blog

A journey of success: From agent to talent acquisition 

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Blog

Leveraging chatbots to enhance customer experience in telecom 

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Blog

How Personalized Customer Experience Enhance Travel and Hospitality Industries

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Blog

The impact of generative AI in the customer experience space

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Blog

Top Benefits of CCaaS for Maximizing Your Customer Experience

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Blog

Revolutionize CX with virtual coaching for call centers

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Blog

Leverage Self Service Customer Experience in cable and media

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Blog

Leverage Technology to Boost Customer experience in travel and hospitality industry

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Blog

5 ways to build a Recession-Proof CX Strategy

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